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沟通课程 Communication
Curriculum
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人际沟通系列
Personal Communication Series
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CM0101
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沟通技能 Communication Skills
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CM0102
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倾听技巧 Listening Skills
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CM0103
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同事间的沟通技能 Communicate with your Colleagues
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CM0104
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与上司的沟通技能 Communicate with your Boss
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CM0105
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与难相处的同事沟通 Communicate with the Difficult Colleagues
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CM0106
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高效的电子邮件沟通 Effective E-mail
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团队沟通系列
Team Communication Series
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CM0201
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团队沟通技能 Team Communication Competency
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CM0202
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团队沟通管理 Team Communication Management
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职业发展课程 Professional
Development Curriculum
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时间管理系列 Time
Management Series
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PD0101 |
个人工作的时间管理 Personal Time
Management |
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PD0102 |
外部事务的时间管理 External Time
Management |
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商务技能系列 Business
Competency Series |
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PD0201 |
培育演讲技能 Foster the
Presentation Competency |
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PD0202 |
演讲的实施技能 Effective
Presentation Skills |
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PD0203 |
项目建议书的撰写技能 Write
Proposal |
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PD0204 |
有效会议技巧 Effective
Meeting Skills |
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PD0205 |
电话技巧 Telephone
Skills |
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商务礼仪系列 Business
Etiquette Series |
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PD0301 |
办公礼仪 Office
Etiquette |
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PD0302 |
商务礼仪 Business
Etiquette |
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职业拓展系列 Career
Development Series |
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PD0401 |
职业生涯的规划 Plan your
Career |
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PD0402 |
职业生涯的拓展 Career
Development |
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职业道德系列 Professional Ethics Series |
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PD0501 |
个人职业道德 Personal
Ethics |
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PD0502 |
企业职业道德 Enterprise
Ethics |
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创新系列 Innovation
Series |
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PD0601 |
创造能力的培养 Build Creation
Competency |
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PD0602 |
创造性团队的培育 Build Creative
Team |
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个人发展系列 Personal
Development Series |
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PD0701 |
系统思考 System
Thinking |
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PD0702 |
平衡生活与工作 Balance
Personal and Professional Life |
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PD0703 |
增强自信心 Buildup
Self-confidence |
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PD0704 |
提高记忆力 Improve
Memory |
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领导力课程 Leadership
Curriculum |
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领导者的角色系列 Role of Leader
Series |
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LS0101 |
中层经理人的角色认知 Role of
Mid-level Manager |
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LS0102 |
发挥领导者的作用 Play your Role
As A Leader |
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目标制定系列 Goal Setting
Series |
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LS0201 |
目标设定 Set your
Goal |
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授权系列 Empowerment
Series |
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LS0301 |
理解授权的内涵 Understanding
Empowerment |
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LS0302 |
有效授权 Effective
Empowerment |
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激励系列 Motivation
Series |
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LS0401 |
激励的内涵 Understanding
Motivation |
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LS0402 |
创造激励的环境 Creating the
Motivation Environment |
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LS0403 |
有效激励方法 Effective
Motivation |
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指导系列 Coaching
Series |
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LS0501 |
建立互相信任的指导氛围 Creating trust
Coaching Environment |
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LS0502 |
有效指导 Effective
Coaching |
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变革管理系列 Change
Management Series |
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LS0601 |
了解变革 Understand
Change |
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LS0602 |
领导变革 Leading
Change |
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双赢谈判系列 Win-win
Negotiation Series |
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LS0701 |
谈判步骤 Negotiation
Process |
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LS0702 |
谈判技巧 Negotiation
Skills |
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绩效管理系列 Performance
Management Series |
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LS0801 |
绩效管理 Performance
Management |
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LS0802 |
绩效评估 Performance
Evaluation |
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LS0803 |
员工绩效问题的解决 Providing
Feedback |
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冲突管理系列 Conflict
Management Series |
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LS0901 |
冲突管理 Conflict
Management |
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LS0902 |
冲突处理 Resolving
Conflict |
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经理人拓展系列 Manager
Development Series |
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LS1001 |
非财务经理的财务知识 Finance
Management for Non-finance Manager |
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LS1002 |
非财务经理的财务管理 Finance
Management for Non-finance Manager |
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一线主管系列 Frontline
Supervisor Series |
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LS1101 |
一线主管的领导力 Frontline
Leadership |
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团队建设系列 Teambuilding
Series |
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LS1201 |
团队建设基础 Introduction
of Teambuilding |
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管理要素 Essentials of Management |
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LS1301 |
管理学基础 Introduction
of Management Science |
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LS1302 |
管理心理学基础 Introduction
of Managerial Psychology |
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LS1303 |
提高工作效率 Increasing
Working Efficiency |
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销售及营销课程 Sales &
Marketing Curriculum |
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专业销售技能系列 Professional
Selling Series |
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SM0101 |
销售的准备阶段 Preparing your
Selling |
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SM0102 |
销售的实施阶段 Selling
Implement |
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SM0103 |
销售渠道设计 Channel
Designing |
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SM0104 |
销售渠道管理 Channel
Management |
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SM0105 |
大客户管理 Key Account Management |
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SM0106 |
大客户销售 Key Account
Selling |
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SM0107 |
增值销售技巧 Added-value
Selling |
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市场营销系列 Marketing
Series |
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SM0201 |
市场营销基础 Marketing
Fundamental |
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SM0202 |
品牌管理 Brand
Management |
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客户服务课程 Customer
Service Curriculum |
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客户关系管理 Customer
Relationship Series |
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CS0101 |
客户关系管理基础 Customer
Relationship Management Fundamental |
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CS0102 |
客户关系管理应用实践 Customer
Relationship Management Practice |
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卓越客户服务系列 Customer
Service Series |
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CS0201 |
提供出色的客户服务 Provide
Excellent Customer Service |
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CS0202 |
建立高效的客户服务团队 Build
Effective Customer Service
Team |