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Salesforce.com是创建于1999年3月的一家客户关系管理（ CRM
）软件服务提供商，宣称可提供随需应用的客户关系管理(On-demandCRM), 其产品家族（包括 Salesforce .com和
Supportforce.com）基于 sforce 客户 /
服务整合平台，允许客户与独立软件供应商定制并整合其产品，同时建立他们各自所需的应用软件。对于用户而言,则可以避免购买硬件、开发软件等前期投资以及复杂的后台管理问题。因其口号“软件的终结”，故在业内常被称作“软件终结者”。现任董事会主席兼CEO
MarcBenioff。2004年6月，该公司在纽约证券交易所成功上市，2004年的收入达到1.75亿美元。公司现有13900家企业客户,注册用户达到227000名。据悉，今年6月该公司将开始为用户提供管理软件服务。
Salesforce.com is the worldwide leader in
on-demand customer relationship management (CRM) services. More companies trust their vital
customer and sales data to salesforce.com than any other CRM company in the world.
Why? Perhaps it's because we deliver integrated, completely
customizable enterprise applications for companies of all sizes. Or maybe
it's because Salesforce is so easy to learn and use, and it can be up and
running in weeks or days — not the months or years required by traditional
client-server CRM software. Or it could be the
unprecedented speed with which our customers see real, tangible ROI. Or
maybe it's because of our 100% dedication to the success of our
customers.
In fact, more than 308,000 subscribers at 16,900
companies worldwide depend on Salesforce to manage their sales, marketing,
and customer center and customer service. We are proud to be contributing
to the success of companies of all sizes, in all industries, around the
globe including:
- ADP
- Avery
Dennison
- Daiwa
Securities
- Expedia
Corporate Travel
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- Dow Jones
Newswires
- SunTrust
- Wachovia
- Nokia
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Salesforce.com was founded in 1999 by former Oracle
executive Marc Benioff, who pioneered the concept of delivering enterprise
applications via a simple Web site. Salesforce.com is constantly building
on that legacy by improving and expanding our award-winning suite of
on-demand solutions and our Sforce platform for extending Salesforce and
Supportforce and building custom
applications.
Salesforce.com has received considerable
recognition in the industry, including:
- Technology of
the Year (InfoWorld, 2004 & 2005)
- Editors'
Choice Award (PC Magazine, 2002-2004)
- Visionary
Award (SDForum, 2004)
- Best of
the Web (Forbes, 2003)
- CRM
Excellence Award (2003)
- Ebiz 25
Award (BusinessWeek, 2003)
- Webby
Business Award (2003)
- CODIE
Award for Best CRM (2002-2004)
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The growing list of global business partners dedicated to
providing complementary products and services to salesforce.com customers
includes IBM, Microsoft, BEA Systems, Sun, TIBCO, PricewaterhouseCoopers,
Miller Heiman, and dozens more.
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