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Siebel
公司成立于1993年,由Tomas M.Siebel 和Patricia House 两人在美国加利福利亚的East Pale
Alto成立。目前公司总部设在加利福利亚的 San
Mateo。公司成立至今,由原有12人快速发展到现有的8000余人,在全球34个国家设有136个分支机构,在2001年度财富杂志所发表的全球100个发展最快的企业名单上位居第二位。
Siebel公司在全球建立了广泛的业界同盟
,至今与同包括IBM,HP在内的共1000多家单位家建立了全球协作关系。Siebel的用户群分布广泛,有象IBM,Boeing,IT & T,Ford,Dell,Cisco,AOL,Acer,Novell等大型公司,也有大量的中小型企业。Siebel
的Mid-Market版本是针对中小企业的产品,同比其它Mid-Market产品,在价格/性能比上占绝对优势。由于其产品功能齐全,企业更能根据自己的需要选择相应模块,并为今后系统的功能扩展提供充足的前提条件。更重要的是产品应用得越多,受测试与检验的机会就越多,到目前为止,全球约有一百万个在销售,营销和服务领域的专业人士使用Siebel系统,受过专门训练的Siebel从业人员有近10000人,其中有一半以上通过专业认证,为Siebel产品的实施,服务与支持提供了坚定的保障。
此外,为满足广大客户的服务与支持的需要,Siebel建立了完善的全球性服务体系(Global
Service),其网上服务支持系统已达很高的水准。Siebel
自身是CRM的产品提供者,也是CRM的应用者,一直以100%客户满意作为惯策全公司上下的经营目标。
Siebel Systems is the world's leading provider of solutions that help
organizations of all sizes optimize their people, processes, and
technology around their customers, leading to outstanding customer
experiences and superior business results. Our customer relationship
management, business intelligence, and customer data integration solutions
are the product of more than $2 billion in direct and partner investment
and reflect over 11 years of experience with more than 4,000
organizations.
Financial Strength
$43 million in cash generated in Q1 2005 alone
Since shipping our first product in 1995, Siebel Systems has
consistently operated a cash-positive business. Today, the company has
more than $2.2 billion in cash and no debt. In the first quarter of 2005
alone, we generated $43 million in cash.
More than $2 Billion in Cash and Investments

Acknowledged Product and Industry
Leadership
$2+ billion invested in R&D
Together with our partners, we have invested more than $2 billion in
product development, earning 16 U.S. patents along the way. Currently,
more than 1,700 full-time employees at Siebel Systems are engaged in the
product design and development process. Our product portfolio includes
nearly 500 products, available in 20 languages and in 23 industry-specific
versions.
Number of Siebel Users in Production (as of Q1 2005)

Gartner Magic Quadrants
CRM Field Service Management,
2005 LEADER QUADRANT CRM
Customer Service and
Support Suites, 2005 LEADER QUADRANT Customer Data Integration Hubs, 2005 CHALLENGER
QUADRANT |
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Customer Success
4,000+ customers worldwide
Ranging from small and medium-sized businesses, to the largest
enterprises, we serve many of the world's most admired companies. Our
largest deployments represent the largest deployments of customer-facing
solutions in the world-including HP and IBM (each with 60,000+ Siebel
users), Telecom Italia (40,000+ users), General Motors (30,000 users), and
Société Générale (25,000 users).
Enterprise-Wide CRM Deployments

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