Siebel (希柏)公司简介

2005-9-9 9:40:56【作者】 畅享网 【进入论坛】
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名称

网址

电子邮件

电话

传真

地址

Siebel(希柏)

www.siebel.com

info@siebel.com

010-65391030

65391060

北京工体北路2A IBM大厦14楼

Siebel 公司成立于1993年,由Tomas M.Siebel 和Patricia House 两人在美国加利福利亚的East Pale Alto成立。目前公司总部设在加利福利亚的 San Mateo。公司成立至今,由原有12人快速发展到现有的8000余人,在全球34个国家设有136个分支机构,在2001年度财富杂志所发表的全球100个发展最快的企业名单上位居第二位。

Siebel公司在全球建立了广泛的业界同盟 ,至今与同包括IBM,HP在内的共1000多家单位家建立了全球协作关系。Siebel的用户群分布广泛,有象IBM,Boeing,IT & T,Ford,Dell,Cisco,AOL,Acer,Novell等大型公司,也有大量的中小型企业。Siebel 的Mid-Market版本是针对中小企业的产品,同比其它Mid-Market产品,在价格/性能比上占绝对优势。由于其产品功能齐全,企业更能根据自己的需要选择相应模块,并为今后系统的功能扩展提供充足的前提条件。更重要的是产品应用得越多,受测试与检验的机会就越多,到目前为止,全球约有一百万个在销售,营销和服务领域的专业人士使用Siebel系统,受过专门训练的Siebel从业人员有近10000人,其中有一半以上通过专业认证,为Siebel产品的实施,服务与支持提供了坚定的保障。

此外,为满足广大客户的服务与支持的需要,Siebel建立了完善的全球性服务体系(Global Service),其网上服务支持系统已达很高的水准。Siebel 自身是CRM的产品提供者,也是CRM的应用者,一直以100%客户满意作为惯策全公司上下的经营目标。

Siebel Systems is the world's leading provider of solutions that help organizations of all sizes optimize their people, processes, and technology around their customers, leading to outstanding customer experiences and superior business results. Our customer relationship management, business intelligence, and customer data integration solutions are the product of more than $2 billion in direct and partner investment and reflect over 11 years of experience with more than 4,000 organizations.

Financial Strength

$43 million in cash generated in Q1 2005 alone

Since shipping our first product in 1995, Siebel Systems has consistently operated a cash-positive business. Today, the company has more than $2.2 billion in cash and no debt. In the first quarter of 2005 alone, we generated $43 million in cash.

More than $2 Billion in Cash and Investments

Acknowledged Product and Industry Leadership

$2+ billion invested in R&D

Together with our partners, we have invested more than $2 billion in product development, earning 16 U.S. patents along the way. Currently, more than 1,700 full-time employees at Siebel Systems are engaged in the product design and development process. Our product portfolio includes nearly 500 products, available in 20 languages and in 23 industry-specific versions.

Number of Siebel Users in Production
(as of Q1 2005)

Gartner Magic Quadrants

CRM Field Service Management, 2005    LEADER QUADRANT
CRM Customer Service and Support Suites, 2005 LEADER QUADRANT
Customer Data Integration Hubs, 2005 CHALLENGER QUADRANT



Customer Success

4,000+ customers worldwide

Ranging from small and medium-sized businesses, to the largest enterprises, we serve many of the world's most admired companies. Our largest deployments represent the largest deployments of customer-facing solutions in the world-including HP and IBM (each with 60,000+ Siebel users), Telecom Italia (40,000+ users), General Motors (30,000 users), and Société Générale (25,000 users).

Enterprise-Wide CRM Deployments


 

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