Distributed Order Management: Multi-Channel Order Management & Sourcing Across The Enterprise

Distributed Order Management: Multi-Channel Order Management & Sourcing Across The Enterprise [970k]
 MaryAnn Guthrie & Bill Pedersen, QAD
 Tuesday - 3:00 p.m.
 
 Learn how QAD is solving the problem of multi-channel order management and sourcing across the enterprise. With QAD Distributed Order Management you can improve order fill rates, reduce operation costs, increase customer satisfaction, and improve regulatory compliance.
 
 Imagine being able to manage the lifecycle of a customer order across your distributed enterprise? Distributed Order Management provides a single access point into customer orders across enterprise business units and channels for order entry, change management and order network visibility.
 
 Whether through organic growth, acquisition or both, many businesses have struggled with the fact that a single item or customer can have many faces across the enterprise. In customer discussions, very few enterprises have been able to achieve data harmonization across multiple business units, yet the business benefits in solving the problem are significant. With the advent of recent compliance regulation, the urgency to solve these problems has become more of a requirement than ever before.
 
 With Distributed Order Management, real-time access to critical order management information and business processes is at your customer service representatives' fingertips. Data harmonization and rationalization is a foundation of enterprise inventory availability and customer credit risk evaluation. Along with business rules for order ownership and sourcing, and advances in enterprise material transfer capabilities, many benefits can be realized:
 
 Reduce Operating Costs. Eliminate manual processes, reduce error rates and exceptions, and efficiently execute distributed order fulfillment
 
 Improve Order Fill Rates. Access enterprise inventory and manage sourcing
 
 Improve Visibility and Regulatory Compliance. Harmonize and provide visibility of enterprise customer orders, customer credit risk, and inventory
 
 Increase Customer Satisfaction. Provide customers with reliable order commitments and real-time order status.