QAD Customer Self Service and Supply Visualization: Extending Your Company through the Web

QAD Customer Self Service and Supply Visualization: Extending Your Company through the Web [3.5M]
 Amy Conrad & Frank Feustel, QAD
 Wednesday - 10:15 a.m.
 
 Extending your company through the Web provides you with the competitive edge you need to survive as a manufacturer in this increasingly global and competitive economy. The session will discuss how you can support the initiative to streamline your inbound and outbound business partner processes using Internet-based QAD applications.
 
 Collaboration with your business partners on the Internet is not only state-of-the-art, but it can also be considered a powerful weapon that keeps you ahead of the competition. This collaboration is dependant upon the right set of functionality and information you provide, the ease of use of the software and, last but not least, the careful selection of actual users of these applications-your business partners. But, how can this be achieved? Why would anyone visit your Web page and do business there instead of simply calling a customer service representative? What would entice a supplier to check an Internet screen rather than going directly to your purchasing department?
 
 It all starts with the right set applications:
 
 QAD Customer Self Service (CSS): The Web-based order entry and visibility module that enables global manufacturers to offer easy to use self-service to their customers and distributors via the Internet, 24 hours a day, 7 days a week.
 
 QAD Supply Visualization (SV): Representing QAD's offering to provide self-service capabilities on the supplier side. SV promotes collaboration within your supply chain by providing your authorized suppliers real-time visibility of inventory, scheduling, kanban and purchasing information over the Internet.
 
 However, this still leaves a lot of questions open: What are the right business partners to approach? How do you actually make these business partners want to use these tools? In this session you will hear answers to these questions and more about the basic business models, their application and how to make the implementation successful.