如何把握CRM最新趋势？
今年，CRM应该要“果真”起飞了吧。要了解CRM更新更多？以下三个免费资源中心应该对您有帮助。
CRMDaily.com
CRMDaily.com also
focuses on CRM news and industry analysis.
Sponsored by NewsFactor
Network, CRMDaily.com offers a 24-hour real-time news service that
posts worldwide news in multiple languages.
CRMDaily.com original content
and republished articles are divided into these CRM categories:
- CRM
- Call centers
- Online/Interactive technology
- Enterprise resource planning (ERP)
- Customer loyalty
- Back- to front-office software integration
The site also offers sections that keep
track of the positive and negative announcements made in the CRM
industry.
CRMDaily.com also sponsors a free e-mail
newsletter.
SearchCRM.com
SearchCRM.com
compiles original content and pairs that with republished articles
about:
- CRM implementations
- CRM technology
- CRM basics
- Sales force automation
- CRM vendors
SearchCRM.com’s topics range from
general CRM product selection guidelines to the business merits of incorporating
IP telephony into a CRM application.
SearchCRM.com is part of the TechTarget.com
Network, which offers entry to real-time question and answer sessions
with CRM experts and weekly e-mail newsletters. Membership is free.
CRMGuru.com
Sometimes CIOs need to interact with
other CIOs and IT professionals. If you are looking for interaction and support
within the CRM community, turn to CRMGuru.com.
CRMGuru.com allows site visitors to
pose CRM inquiries to any one of eight “gurus,” CRM consultants who specialize
in different areas of CRM. (Bob Thompson, founder of his own CRM consultancy, Front Line
Solutions, serves as the ninth guru.)
CRMGuru.com also
sponsors two free weekly newsletters, “CRM.Insight” and “CRM.Talk.” Both newsletters offer tips and information
about the latest CRM issues.
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