Careers with QAD

QAD delivers value through collaborative commerce for manufacturers, empowering enterprises to integrate diverse business processes and increase profitability. Manufacturers of automotive, food and beverage, consumer, electronics, industrial and medical products use QAD applications at more than 5,400 licensed sites in more than 80 countries and in as many as 26 languages.

QAD enjoys a reputation for leadership and innovation in the industries it serves. In the automotive industry, 13 of the world’s 25 largest motor vehicle and parts companies use QAD industry-specific solutions. In the consumer products industry, QAD customers include some of the world’s leading brands, such as Avon, Kimberly Clark, and Unilever.

Headquartered in Carpinteria, California, with over 1,200 employees working in 21 countries all across the world, QAD software solutions empower manufacturers to collaborate with their customers, suppliers and partners to make and deliver the right product, at the right cost, and at the right time.

• Perform sales activities for QAD's Strategic Accounts opportunities and to penetrate new customers. (including sales calls at executive level, product demonstrations, general presentations, site surveys etc).

• Develop business partnering relationships with system integrators, MFG/PRO distributors or third party software vendors for increasing market penetration and sales to QAD.

• Keeping up to date with QAD products and industry trends is an important aspect of the role.

• Understanding of the E-business market and being able to sell QAD's new E-business products to the installed base.

• Account coordination for their multi-site rollout process. This may include requests for quotation for additional sites or modules, localization price quotations, coordination of QAD service delivery team and/or subcontractors, system integrators for system implementation.

• Minimum 5 years sales and account management experience in IT company, especially in a multinational sales organization, with proven sales track record.

• Good teamwork with internal colleague and external partners

• Matured communication & presentation skill with customers and senior management

• Good English Skill

• Knowledge of MFG/PRO preferable, ERP industry knowledge essential

• Energetic and aggressive

• Multi-national company experience is preferred

• Willing to travel frequently

• Job Title: MFG Pro Consultant / Project Manager

• Department: Global Services

• Office Location: Shanghai

• Region: China

Duties & Responsibilities the employee is expected to perform:

• Provide project management, consulting, training and implementation services.

• Manage QAD or sub-contractors to execute the assigned product area.

• Schedule projects and monitor progress.

• Responsible for quantity and quality of work performed.

• Evaluates and assesses new implementation and retainer projects based upon size, complexity, percent of participation and time frame.

• Serves as escalation point for issues beyond project team authority; resolves conflicts involving scheduling, resources or technical issues.

• Prepare and submit weekly project status report; prepare monthly reports, outlining team assignments and/or changes, project status changes, retainer contracts taken and bonus awards to be made.

• Interface with other products and services department, as well as sales, accounting, personnel and product development as necessary.

• Communicate with customers to assess customer satisfaction level with services and products.

• Participate in direct customer and sales support, if necessary.

• Perform related duties as required.

Qualification, skills and experience required:

• University degree in Computer Science or related discipline. Advanced degree desirable.

• 5yrs+ experience in product support and consulting environment with at least 3 yrs in ERP implementation.

• Sound knowledge of ERP systems - MFG/PRO will be an added advantage.

• Excellent command of spoken and written English.

• Excellent presentation, communication and interpersonal skills.