Organizational structure - fully projectized for success?
One important decision that any organization with multiple ongoing
projects needs to make is the choice of an appropriate organizational structure.
These usually vary in terms of how much authority is delegated to project
managers. Functional organizational structures give them very little power,
while newer project-based structures give them considerable authority over
projects and their resources. Depending on the type of projects involved,
project-based structures can offer many advantages over more traditional models.
The functional organizational structure
Traditionally, people have been
grouped according to the task they perform for the company
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Traditionally, organizations have been structured
hierarchically according to the functions performed by their employees - people
are grouped according to the task they perform for the company, such as
marketing or engineering. Each department - or functional unit - has its own
manager and, in theory, each employee reports only to their superior in their
functional unit. This structure makes it easy to centralize similar resources
and provides a clear career path for employees.
The role of the project manager
A project manager in a functional organizational structure has little formal
power. Problems can arise in this kind of structure when multiple projects are
competing for each functional unit's resources.
Matrix structures
A matrix structured organization
uses the traditional functional "vertical" structure
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A matrix structured organization still uses the
traditional functional "vertical" structure, but with an additional "horizontal"
structure of project managers and their teams. The project manager has real
control over project resources, unlike in the purely functional model. Matrix
structures allow for effective sharing of functional unit resources between
project teams, and effective coordination between members of different
functional units. Potential problems with a matrix structure include the fact
that employees may end up reporting to a number of different managers, sometimes
with differing priorities.
Strong or weak?
Matrix structures are often described as being either "strong" or "weak". A
strong matrix structure gives more power to project managers than its weak
counterpart, in which functional managers play a more important role.
The fully projectized organization
The organization is structured
around project teams
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In a fully projectized organization, the organization
is structured around project teams. Project managers have complete authority
over their projects and can acquire resources for them as needed, depending on
project targets. Each employee reports only to the project manager of the
project to which they are assigned.
Problems that can arise with a fully projectized structure include the
duplication of resources between projects, and the difficulties involved in
reassigning project team members once the project has been completed.
However, this structure has a number of advantages, notably the fact that
members of a project team are focused on working together toward a common goal.
Effective communication between team members themselves and between team members
and their project manager is also enhanced.
Should I use a fully projectized structure?
Few real-life organizations rely
on either of the "extremes" of organizational structure
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Few real-life organizations with multiple projects rely solely on either of
the "extremes" of organizational structure - a completely functional structure
in which project managers have no real authority, or a completely projectized
structure. It's important for companies to weigh up the advantages and
disadvantages of each structure and consider its appropriateness for their
proposed projects.
Projects that are suitable for a strong matrix or
projectized structure usually
- are at least moderately large
- have a moderate to long duration
- use complex or new technology
- have a high priority for the company
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